Please make sure you're using the correct email address associated with your order. If you're still having trouble, feel free to contact our customer support department and we’ll be happy to assist you.
Occasionally, due to high demand or career-related issues, shipments may be delayed. We’re doing our best to get your order to you as quickly as possible, and we appreciate your patience.
Online Orders: Contact us via WhatsApp to obtain a return label. Be sure to include your email address and order number.
You can reach us via phone or WhatsApp. We’re here to help! 📞 USA & Canada: +1 (347) 439-0203 ✉️ Or message us through our website's contact form.
Feel free to reach out to our customer service team for help.
We’re so sorry! Please contact us right away with your order details and photos if applicable. We'll resolve it quickly.
Yes, our blankets are machine washable! We recommend washing in cold water on a gentle cycle and laying flat to dry.
Our blankets are made from 60% organic cotton and 40% acrylic yarn, ensuring they are soft, breathable, and safe for babies’ sensitive skin.
Yes! We offer gift wrapping options at checkout to make your gift extra special. Please select the gift wrap option when placing your order.
Orders can only be changed or canceled within 2 hours of placement. Please contact customer service as soon as possible if you need to make any changes.
Yes, we ship worldwide! Shipping costs and delivery times vary by location. Please check our shipping policy for details.
We occasionally run promotions and sales. Sign up for our newsletter to receive updates and exclusive offers.
